About Us:
HOPE for Bereaved is a leading nonprofit organization dedicated to providing compassionate support and solace to individuals, families, and organizations navigating the challenging journey of grief. With a history spanning more than 45 years, HOPE for Bereaved offers a range of services including support groups, individual counseling, educational workshops, and community outreach programs.
Position Summary:
The Digital Communications Specialist supports HOPE for Bereaved’s efforts in all areas – fundraising, events, outreach, and programs - through content creation, digital communications, and logistics coordination. This role bridges digital communications and technical program administration to ensure accurate, compassionate engagement with the community.
Essential Job Functions & Responsibilities:
- Use Canva to create and update flyers, brochures, presentations, and graphics for programs, fundraising events, and educational opportunities
- Digitally distribute bi-monthly newsletter through email
- In collaboration with the Executive Director, create content to communicate about events and programs through social media, emails, public domains, and memberships/coalitions
- Oversee the technical functions of the Butterfly Garden - managing bench donors (yearly/as needed), rentals (weekly/as needed), and brick purchases (daily/as needed)
- Manage and update the organization’s technical communication systems, including outgoing messages for holidays and closures on main phone system and through social media
- Support technical logistics for meetings, programs, and events by managing attendees, including integrating this information into current systems (Panorama, Constant Contact)
- In coordination with IT support, manage content for website by ensuring all programs, events, resources, and trainings are accurately reflected and consistently updated
- Support organizational systems and data coordination by assisting with data cleanup, generating basic reports, assisting with software tools used for volunteers, events, and programs, and learning/suggesting new systems as needed to support efficient operations
- Provide on-site support at events and programs as needed/requested
Required Skills/Abilities:
- Content creation for social media, email, and web
- Visual storytelling using Canva
- Ability to translate program information into accessible language
- Strong digital organization skills
- Comfortable managing attendee lists and integrations
- Ability to work collaboratively with program and development staff
Qualifications:
- Bachelor’s degree preferred or equivalent experience
- Experience in nonprofit communications or program support
- Familiarity with email marketing platforms a plus
- Experience supporting events or programs
- Ability to attend events and programs on-site as needed
Physical Requirements:
- Ability to sit or stand for extended periods while working at a computer
- Ability to lift and carry up to 25 pounds occasionally (event materials, supplies)
- Ability to attend and move about event spaces, both indoors and outdoors
- Manual dexterity to operate office equipment and digital devices
- Visual ability to review content on screens and printed materials
Location: Onondaga County
FLSA Classification: Hourly, Non-Exempt, Part-time (10 hours per week)
Hourly Rate: $20-24 per hour
Work Location: Hybrid/Remote
