Primary Function
Our higher education client is seeking a Website Content Assistant to support ongoing website maintenance, content updates, and annual content refresh initiatives. This role will work closely with the Manager of Website Maintenance & Content Management to populate, format, and maintain website content within WordPress using the Gutenberg block editor. The ideal candidate has hands-on experience working with Gutenberg, strong attention to detail, and the ability to accurately publish and update web content while adhering to accessibility and formatting standards.
Duties & Responsibilities
- Populate and update web pages using established Gutenberg blocks, patterns, and page templates.
- Accurately enter and maintain supplied content, including statistics, demographic data, images, and copy.
- Upload and format approved blog posts, news articles, and profile content.
- Manage images, links, categories, metadata, and other publishing requirements.
- Enter SEO titles, meta descriptions, and related publishing information.
- Resize, crop, compress, and upload images according to specifications.
- Review content on desktop and mobile devices to verify formatting, readability, and consistency.
- Perform quality assurance checks on links, downloadable files, headings, spacing, and images.
- Follow accessibility best practices, including proper heading structures, descriptive link text, and image alternative text.
- Communicate questions, issues, and blockers in a timely manner.
- Support a variety of website content population and maintenance projects as assigned.
Skills & Qualifications
- Demonstrated experience updating and publishing website content in WordPress using the Gutenberg block editor.
- Strong proofreading, editing, and quality assurance skills.
- Excellent attention to detail when managing copy, statistics, names, links, and web content.
- Ability to manage multiple assignments and meet deadlines in a fast-paced environment.
- Working knowledge of web accessibility standards and content formatting best practices.
- Strong communication skills and sound judgment regarding issue escalation.
- Experience supporting higher education websites or other large organizational websites preferred.
Education & Experience
- Previous professional experience maintaining and updating websites in WordPress.
- Experience working with the Gutenberg block editor is required.
- Experience with web content management, digital publishing, or content administration preferred.
- Higher education industry experience is a plus.
