Title: Community Manager Content Creator

Length: 1 month assignment (5.6.24 - 6.12.24)

Pay: $25-35/hr

Experience:

You have experience with social media, video, imagery, strategy, data analytics, and marketing campaigns. Furthermore, exceptional oral and written communication skills are required. You should be natural born communicator with great customer service skills and the ability to moderate online and offline conversations with our community.

What you will be doing:

Set and implement social media and communication campaigns to align with marketing strategies
Work with our in-house creative teams to create engaging video, copy and photography assets for social media channels
Monitor and report on feedback and online reviews
Organize and participate in events to build community and boost brand awareness
Coordinate with Marketing, PR and Communications teams to ensure brand consistency
Liaise with the brand to stay updated on new products and features
Oversee talent and influencers to drive engagement
Monitor KPI (Key Performance Indicators), analytics and trend for brand and brand sector
Build relationships with customers, potential customers, industry professionals and journalists
Work with our in-house creative teams to create engaging video, copy and photography assets.

What you need to be great in this role:

5+ years of experience in an advertising and or public relations agencies
Proven work experience as a community manager
Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, and authoring an email newsletter)
Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
Ability to partner and support CX experience (customer journey) with goal to acquire and/or retain
Ability to partner in cross channel (omnichannel) campaign development
Excellent verbal communication and written skills
Hands on experience with social media management for brands
Ability to interpret platform website traffic and online customer engagement metrics
Ability to craft and maintain social / brand playbooks
Provide support to social team members, talent, and influencers to drive positive outcome including growth and engagement
Knowledge of online marketing and marketing channels
Ability to write social captions across all current social media platforms
Ability to work collectively to support Omnichannel campaign objectives
Experience with beauty brands a plus
Experience with CPG a plus
Experience with food brands and/or food services a plus
Experience with B2B engagement a plus
This role will be performed hybrid in Englewood Cliffs, NJ

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